Service centres
When a customer makes contact they need swift, friendly and accurate communication. It’s another ambassadorial role for the Group as you’ll be expected to present a well-rounded knowledge of our products and services in order to give customers the best possible advice.
Select a location in the list below and we will show you the details of the Centres you are interested in.
Birmingham - Sheldon
Ariel House
Sheldon
2138 Coventry Rd
Sheldon
Birmingham
West Midlands
B26 3JW
Dunfermline
Bank of Scotland
Dunfermline Contact Centre
Pitreavie Business Park
Queensferry Road
Scotland
JY99 4BS
Edinburgh - Citymark
Head office
Bank of Scotland
Citymark
150 Fountianbridge
Edinburgh
EH3 9PE
Edinburgh - Ettrick House
Bank of Scotland
Ettrick house
37 South Gyle
Crescent
Edinburgh
EH12 9DS
Manchester
Manchester Customer Service Centre
5th & 6th Floors, Westminster House
11 Portland St
Manchester
M1 3HU
Motherwell
Bank of Scotland
Motherwell Contact Centre
250 Airbles Road
Scotland
ML1 3RU
Newcastle
Newcastle Customer Service Cenrte
Processing Centre
Block B
Manors Business Park
Newcastle Upon Tyne
NE1 6PA